Term and Conditions

Terms & Conditions

1 Modifications & Amendments:

All requests for modifications/amendments/date changes must be made in writing to the Bold Activity team. If you request a modification/amendment/date change Bold Activity will attempt to honor your request at no charge; however, a modification/amendment/date change may attract an additional fee. Date-change requests and amendments are subject to availability. Bold Activity cannot guarantee the success of any date-change request.
Bold Activity (or its partner operator) will endeavor to pick you up at the time and date detailed on your itinerary. Please check that all details are correct. It is the client's responsibility to ensure tour dates and times are stated correctly and to their requirements, so please check the voucher carefully once issued.

2 Cancellation Policy:

ONE DAY TRIP/HALF DAY TRIP : You can cancel your trip/ticket up to 48 hours in advance for a full refund. If you cancel less than 48 hours before the start time, you will not be refunded the amount paid. Changes made less than 48 hours before the start time of the tour cannot be considered. The cut-off dates are based on the local time. Failure to board, change of date or cancellation within 48 hours of departure will result in full fare forfeiture.
Refunds will be made in the form of a refund to your credit card.
All requests for refunds must be made in writing an email and directed to the Bold Activity Team.


3 Tour Travel Insurance Policy:

Bold Activity provides to all guests travel insurance for the duration of the tour. You need to provide all full Names, Date of Birth and Passport Number when making a booking. You might not be able to join the trip without it. If you fail to produce the relevant details you are not permitted to travel, we will not be liable for any fares forfeited for your tour.

4 Special meal requirements:

If you have requested special dietary/food allergies requirements. Please inform the Bold Activity team when you booked a trip. We will solve it for food preparation. But Please be informed that we use a large inventory of restaurants and local eateries, Some of the food ingredients are out of our control.

5 Timing and Curtailment:

Bold Activity will endeavor to complete your stated itinerary in the allotted time, however, in rare circumstances (usually due to heavy traffic, traffic hold-ups or the pace of the group) It is possible that the stated itinerary can not be completed. In such circumstances, no refund or part refund will be mandatory. Bold Activity will endeavor to complete your written itinerary but we can not guarantee that we include any requests for further attractions which are not stated on the written itinerary.
All stated return times are approximate and represent the average time a tour will return to your hotel. Actual return times can be earlier or later than the times stated depending on factors such as hotel location, traffic conditions, the pace of the tour, additional options taken etc. On occasions the tour can return significantly later than the time stated on the itinerary (please bear this in mind if planning activities after the tour). Bold Activity will not be responsible for any financial compensation of missed activities due to the late return time of a tour.
If you have onward travel connections after the tour (example: flights or cruise ship departures etc.) Bold Activity will endeavor to get you back to your hotel or at the departure point in good time. However, Bold Activity will not be financially responsible for missed departures if hold-ups are caused which are outside the control (for example traffic hold-ups due to accidents)